Since day one, we've intentionally kept our structure as flat as possible.
Between our front line team and CEO, there are just two layers of leadership. That's something pretty extraordinary in financial services which are usually riddled with multiple layers of Vice-Presidents of this, and Divisional Directors of that.
We don't refer to our people as 'employees' or 'staff'. We're LifeSearchers. Everyone has a purpose, and we are regarded as a partner in our business.
We have a clear set of values and every LifeSearcher is a guardian and ambassador of these. Our daily behaviour is equally important as the performance we achieve.